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You cannot view the Free/Busy information for a user in Outlook Web Access on Exchange Server 2003

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Symptoms

You use Microsoft Outlook Web Access to log on to Microsoft Exchange Server 2003. When you invite a user to a meeting, you cannot view the Free/Busy information for that user.

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Cause

This issue occurs if the display name of the invited user contains two or more contiguous spaces. For example, you cannot view the Free/Busy information for a user who has a display name that resembles one of the following display names:
  • Name1Name2
  • Surname, Name1Name2
Note In the examples, two spaces are between Name1 and Name2.

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Workaround

To work around this issue, make sure that there is only a single space between names in the display name of a user.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB918936, kbprb, kbtshoot

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Article Info
Article ID : 918936
Revision : 3
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 197