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The e-mail functionality is unavailable in OneNote 2003 after you upgrade to Outlook 2007


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Symptoms

Consider the following scenario. You are using a computer that is running Microsoft Office Outlook 2003 and Microsoft Office OneNote 2003. Then, you upgrade to Microsoft Office Outlook 2007. In this scenario, the e-mail functionality is unavailable in OneNote 2003. For example, the following behavior occurs in OneNote 2003:
  • The E-mail button does not appear on the Standard toolbar.
  • When you point to Send To on the File menu, the Mail Recipient menu command does not appear.

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Cause

This behavior occurs because the version of Microsoft Office OneNote that you are using differs from the version of Microsoft Office Outlook that you are using. To use the e-mail functionality in OneNote 2003, you must be using Outlook 2003.

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Resolution

To resolve this behavior, upgrade OneNote 2003 to Microsoft Office OneNote 2007.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
818231 You cannot use e-mail features in OneNote 2003 if you did not install Outlook 2003

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Keywords: kbtshoot, kbemail, kbexpertisebeginner, kbprb, KB918709, kbtshoot, kbemail, kbexpertisebeginner, kbprb, KB918709

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Article Info
Article ID : 918709
Revision : 4
Created on : 11/3/2006
Published on : 11/3/2006
Exists online : False
Views : 528