You receive an error message when you try to merge accounts or contacts in Microsoft CRM 3.0

When you try to merge accounts or contacts in Microsoft CRM 3.0, you receive the following error message:

This problem may occur if you do not have one of the following privileges:

• The Opportunity Relationship Read privilege
• The Opportunity Relationship Append privilege
• The Customer Relationship Read privilege
• The Customer Relationship Append privilege

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base: This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: