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  2. An employee ID of REPRINTED appears in the payroll tables when you void a paycheck during a pay run in Microsoft Dynamics GP 9.0

An employee ID of REPRINTED appears in the payroll tables when you void a paycheck during a pay run in Microsoft Dynamics GP 9.0

Symptoms

When you void a paycheck during a pay run in Microsoft Dynamics GP 9.0, an employee ID of REPRINTED appears in the payroll tables. Additionally, this problem occurs only when Direct Deposit in Microsoft Dynamics GP is active.

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Resolution

To resolve this problem, obtain the latest service pack for Microsoft Dynamics GP 9.0. For more information, visit one of the following Microsoft Web sites, depending on whether you are a partner or a customer.

Partners
https://mbs.microsoft.com/partnersource/products/GreatPlains/downloads/servicepack
Customers
https://mbs.microsoft.com/customersource/support/downloads/servicepacks

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Workaround

Note To perform this workaround, you must be running Microsoft SQL Server or SQL Server Desktop Engine (also known as MSDE 2000).

To work around this problem, follow these steps to remove the REPRINTED employee ID.
  1. Use one of the following methods:
    • If you are using Microsoft SQL Server, start SQL Query Analyzer.
    • If you are using MSDE 2000, start Support Administrator Console.
  2. Run the following scripts against the company database. 
    delete from UPR00100 where EMPLOYID ='REPRINTED'
    delete from UPR00300 where EMPLOYID ='REPRINTED'
    delete from UPR00400 where EMPLOYID ='REPRINTED'
    delete from UPR00500 where EMPLOYID ='REPRINTED'
    delete from UPR00600 where EMPLOYID ='REPRINTED'
    delete from UPR00700 where EMPLOYID ='REPRINTED'
    delete from UPR00800 where EMPLOYID ='REPRINTED'
    delete from UPR00900 where EMPLOYID ='REPRINTED'
    delete from UPR00901 where EMPLOYID ='REPRINTED'
    delete from UPR30300 where EMPLOYID ='REPRINTED'
    delete from UPR30301 where EMPLOYID ='REPRINTED'
    delete from UPR30401 where EMPLOYID ='REPRINTED'
  3. Verify that the REPRINTED employee does not appear in the Employees window. To open the Employees window, follow these steps:
    1. On the Cards menu, point to Payroll, and then click Employee.
    2. In the Employee Maintenance window, click the lookup button next to the Employee ID field.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Dynamics GP 9.0 Service Pack 1.

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More Information

Steps to reproduce the problem

Note The following steps are used for Fabrikam Inc. Fabrikam Inc. is a fictitious company that is used for demonstration in Microsoft Dynamics GP.
  1. On the Transactions menu, point to Payroll, and then click Build Check.
  2. In the Build Payroll Checks window, type the information in the required fields, click to select the Salary check box, and then click Build.
  3. In the Report Destination window, click to select the Screen check box, and then click OK.
  4. On the Transactions menu, point to Payroll, and then click Calculate Checks.
  5. In the Report Destination window, click to select the Screen check box, and then click OK.
  6. On the Transactions menu, point to Payroll, and then click Print Checks.
  7. In the Print Payroll Checks window, select Calculate Employee Deposits in the Process: list, and then click Process.
  8. After the deposits have been calculated, click OK.
  9. Select Checks in the Print: list, and then click Print.
  10. In the Post Payroll Checks window, select Reprint Checks in the Process: list, and then click Process.
  11. In the Post Payroll Checks window, select Print Earnings Statements in the Process: list, and then click Process.
  12. In the Post Payroll Checks window, select Post Checks in the Process: list, and then click Process.

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Keywords: kbnosurvey, kbexpertiseinter, kbbug, kbtshoot, kbmbspartner, kbmbsmigrate, kbprb, kb

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Article Info
Article ID : 917063
Revision : 1
Created on : 3/25/2017
Published on : 11/2/2013
Exists online : False
Views : 77