Steps to reproduce the problem
- Verify the reminder time that you selected in Outlook. The Default time setting is 8:00 AM.
- Create a task in Microsoft Dynamics CRM, click today's date in the Due box, and then click 10:00 AM in the box next to the Due box.
- In the Outlook client, click Synchronize Outlook with CRM on the CRM menu to
synchronize the task with Outlook.
- In Outlook, open the task, and then make sure that the Reminder check box is not selected.
Outlook does not send reminders for these tasks.
When you create a task in Microsoft Dynamics CRM, the reminder flag will be enabled if the following conditions are true:
- The task time is before the default time in Outlook.
- You synchronize the task time with Outlook before the default time in Outlook is reached.
After you create the task in Microsoft Dynamics CRM, the task reminder time becomes the time that you specified in the
Reminder time box in Outlook.
To find the
Reminder time box in Outlook, click
Options on the
Tools menu, and then note the time in the
Reminder time box in the
Tasks area.