The owner of the activity does not change to your user account when you accept an activity from a queue in Microsoft Dynamics CRM 3.0

When you accept an activity from a queue in Microsoft Dynamics CRM 3.0, the owner of the activity does not change to your user account. To change the owner to your user account, you must assign the activity to yourself and then accept the activity.

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

This problem is fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base: