Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. A memory leak occurs in the MountPointManager device or in the System process when you use the Volume Shadow Copy Service on a computer that is running Windows Server 2003

A memory leak occurs in the MountPointManager device or in the System process when you use the Volume Shadow Copy Service on a computer that is running Windows Server 2003

View products that this article applies to.

Symptoms

When you use the Volume Shadow Copy Service on a computer that is running Microsoft Windows Server 2003, you experience one of the following problems:
�When you create and then delete a shadow copy that is supported by a hardware provider, a handle leak in the Shell Hardware Detection Service occurs. Specifically, a handle to the MountPointManager device is leaked in the Shell Hardware Detection Service. This problem occurs because of a bug in the GetVolumePathNamesForVolumeName function.
�When you create or import a shadow copy by using the Volume Shadow Copy Service together with a hardware provider, a handle leak in the System process occurs. Specifically, every time that a shadow copy is created or imported, the system does not close a handle to the following registry entry:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\Scsi Port\<shadow copy LUN ID>
This problem occurs because of a bug in the StorPort driver (Storport.sys).

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: KB915043, kbexpertiseadvanced, kbtshoot

↑ Back to the top

Article Info
Article ID : 915043
Revision : 2
Created on : 3/1/2006
Published on : 3/1/2006
Exists online : False
Views : 388