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A memory leak occurs in the MountPointManager device or in the System process when you use the Volume Shadow Copy Service on a computer that is running Windows Server 2003


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Symptoms

When you use the Volume Shadow Copy Service on a computer that is running Microsoft Windows Server 2003, you experience one of the following problems:
When you create and then delete a shadow copy that is supported by a hardware provider, a handle leak in the Shell Hardware Detection Service occurs. Specifically, a handle to the MountPointManager device is leaked in the Shell Hardware Detection Service. This problem occurs because of a bug in the GetVolumePathNamesForVolumeName function.
When you create or import a shadow copy by using the Volume Shadow Copy Service together with a hardware provider, a handle leak in the System process occurs. Specifically, every time that a shadow copy is created or imported, the system does not close a handle to the following registry entry:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\Scsi Port\<shadow copy LUN ID>
This problem occurs because of a bug in the StorPort driver (Storport.sys).

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB915043, kbexpertiseadvanced, kbtshoot

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Article Info
Article ID : 915043
Revision : 2
Created on : 3/1/2006
Published on : 3/1/2006
Exists online : False
Views : 228