Service pack information
This problem was first corrected in Office 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
This hotfix is a Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed.
For more information about Microsoft Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
887616
Description of Office 2003 Service Pack 2
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The Dutch version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Download information
| File name | File version | File size | Date | Time |
|---|
| Office2003-kb915036-nld.exe | 11.0.8025.0 | 117,568 | 09-May-2006 | 23:27 |
Microsoft Windows Installer .msp file information
| File name | File size | Date | Time |
|---|
| Formman20enuff.msp | 400,384 | 09-May-2006 | 23:26 |
After the hotfix package is installed, the Dutch version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
| File name | File version | File size | Date | Time |
|---|
| Fm20enu.dll | 11.0.5510.0 | 32,584 | 15-Jul-2003 | 05:57 |
Additional notes
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates