You may receive error code 0x80004005 or other error codes when you try to start a Windows XP-based computer

Use Drive Image Pro

If you deploy the Windows XP-based computer by using Drive Image Pro, upgrade the Drive Image Pro to Deploy Center version 5.0 from Power Quest.

Workaround for error code 0x8009001d

To resolve this problem, you must remove the whole contents of the MountedDevices registry key. This key is located in the following registry subkey: For more information, click the following article number to view the article in the Microsoft Knowledge Base: You cannot modify the MountedDevices registry key in Windows XP because there are many hard-coded paths to the C:\Windows drive. These hard-coded paths may not load. Then, that behavior provokes the WPA-related error code.

Workaround for error code 0x80070002

To work around this problem, use the appropriate method.

Reset the default security provider in Windows XP

To reset the default security provider in Windows XP, delete the relevant registry keys from the registry. To do this, follow these steps:

1. Start the computer. Press the F8 key during startup to start the computer in safe mode.
2. Click Start, click Run, type regedit, and then click OK.
3. Delete the following registry subkeys from the registry:
   • HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers
   • HKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\Providers
4. Exit Registry Editor.
5. Restart the computer.

Reset the drive letter of the system drive

Use Registry Editor to change the drive letter of the system drive back to its original value. Edit the following registry key to change the value of the system drive: For more information about how to restore the system drive letter, click the following article number to view the article in the Microsoft Knowledge Base:
 

Workaround for error code 0x8007007f or error code 0x8007007e

To work around this problem, uninstall the service pack that you installed. Then, reinstall the service pack.

Workaround for error code 0x800705aa, error code 0x8007007e, and error code 0x80004005

To work around this problem, replace the Dpcdll.dll file by using a clean Dpcdll.dll file that has the correct version.

Note To obtain the clean Dpcdll.dll file, copy the Dpcdll.dll file from a new installed computer.

Workaround for error code 0x800705aa, error code 0x80070002, error code 0x80004005, error code 0x800405aa, and error code 0x80090019

Note In most scenarios, the WinTools third-party software causes this problem.

To work around this problem, follow these steps:

1. Disconnect the network cable from the computer.
2. Restart your computer, and then press F8 during the initial startup to start your computer in safe mode with a command prompt.
3. Remove the WinTools third-party software from Add or Remove Programs in Control Panel.
4. Click Start, click Run, type regedit, and the click OK.
5. Delete the registry key that has a WinTools value. This key is located in the following registry subkey:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
6. Delete the following registry subkeys if they exist:
   • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{87766247-311C-43B4-8499-3D5FEC94A183}
   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ Windows\CurrentVersion\Explorer\BrowserHelperObjects\ {87766247-311C-43B4-8499-3D5FEC94A183}
7. Exit Registry Editor.
8. Restart your computer.
9. Delete the following files from the ProgramsDir\Common files\WinTools path: :
   • ProgramsDir\Common files\WinTools\WToolsA.exe
   • ProgramsDir\Common files\WinTools\WSup.exe
   • ProgramsDir\Common files\WinTools\WToolsS.exe
   • ProgramsDir\Common files\WinTools\WToolsB.dll
   NoteProgramsDir represents the Program Files folder where WinTools is installed. By default, this is C:\Program Files.
10. Clean up the hosts file that is located in the %Windir%\System32\Drivers\Etc\Hosts path.
    
    Note %Windir% represents the Windows folder on a Windows XP-based computer. By default, this is C:\Windows.
11. Delete the all the files that have Wtools or Wsup in the name. For example, the
    %Windir%\prefetch folder may contain some files that have Wtools or Wsup in the name.
    
    Note The %Windir%\prefetch folder is a hidden folder. To access the folder, type %Windir%\prefetch in the Address box, and then press ENTER.
12. Restart the computer in normal mode.

Workaround for error code 0x800703e7

To work around this problem, run the chkdsk command.

For more information about the chkdsk command , visit the following Microsoft Web site:

Workaround for an error code that is not in this list

If the error code you receive is not in this list, use one of the following methods.

Method 1: Rename the Wpa.dbl file and the Wpa.bak file

If you want to force activation in Windows XP again, rename the Wpa.dbl file and the Wpa.bak file.

Method 2: Rename the Wpa.bak file

Consider the following scenario. You receive an error code that states that you must start Windows XP. However, you cannot start Windows XP. In this scenario you must rename the Wpa.dbl file to invalidate the Wpa.dbl file name. For example, change the name of the Wpa.dbl file to Wpa.dblinvalid. Then, change the name of the Wpa.bak file to Wpa.dbl.

Method 3: Restore the system

Restore the Windows XP-based computer from a restore point by using the system recovery options. For more information about how to restore the system, visit the following Microsoft Web site:

Method 4: Perform an in-place upgrade

Perform an in-place upgrade on the system. For more information about performing an in-place upgrade, click the following article number to view the article in the Microsoft Knowledge Base: