Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions
File name | File version | File size | Date | Time | Platform |
---|
Sacdrv.sys | 5.2.3790.2625 | 72,704 | 25-Jan-2006 | 02:04 | x86 |
Windows Server 2003, x64-based versions
File name | File version | File size | Date | Time | Platform |
---|
Sacdrv.sys | 5.2.3790.2625 | 130,560 | 25-Jan-2006 | 03:44 | x64 |
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To apply this hotfix, you must add a REG_SZ entry that is named "ActualProcessorArchitecture" and that has a value of EM64T to the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SacDrv\Parameters
To add this registry entry, follow these steps:
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SacDrv\Parameters
Note If the Parameters subkey does not exist, you must create it. To create this subkey, follow these steps:
- On the Edit menu, point to New, and then click Key.
- For the name of the key, type Parameters, and then press ENTER.
- Click the Parameters subkey, point to New on the Edit menu, and then click String Value.
- For the name of the string value, type ActualProcessorArchitecture, and then press ENTER.
- Right-click ActualProcessorArchitecture, and then click Modify.
- In the Value data box, type EM64T, and then click OK.
- Quit Registry Editor.