Event messages are logged after you install or uninstall Identity Management for UNIX on a Windows Server 2003 R2-based computer

After you install or Identity Management for UNIX on a Microsoft Windows Server 2003 R2-based computer, event messages are logged in the Application log.

For example, after you install Identity Management for UNIX together with the Password Synchronization component, the following event messages are logged in the Application log.

Event Message 1Event Message 2Note Additional event messages that describe an unknown error may also be logged in the Application log.

Additionally, after you uninstall Identity Management for UNIX, the following event messages are logged in the Application log.

Event Message 1Event Message 2Event Message 3

This problem occurs if the default encryption key has not been changed. The default encryption key should not be used with Identity Management for UNIX. However, Identity Management for UNIX does not advise you of this fact.

Note We recommend that you change the default encryption key after you install Identity Management for UNIX.

Note The event messages that are logged after you uninstall Identity Management for UNIX can be safely ignored.

To work around this problem, change the encryption key after you install Identity Management for UNIX. To do this, follow these steps:

1. Open Identity Management for UNIX.
2. Right-click Password Synchronization, and then click Properties.
3. On the Settings tab, type the key that you want to use in the Encryption/Decryption key box.
   
   Note Identity Management for UNIX can create a new key for you. To do this, click New Key on the Settings tab.
4. Click Apply to save the settings.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site: For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site: