Error message when you try to create an e-mail message from a template programmatically in Microsoft Dynamics CRM 3.0: "Invalid Xml entity name"

Consider the following scenario in Microsoft Dynamics CRM 3.0:

• You create an e-mail message template for accounts.
• You call the InstantiateTemplateRequest method and the InstantiateTemplateResponse method to create the e-mail message from the new template programmatically.

When you call the methods, the e-mail message is not created. Additionally, you receive the following error message:If you turn on tracing, the following error message is logged in the trace log file:

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:This problem is fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

For more information about how to enable tracing in Microsoft CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base: For more information about how to set up the Microsoft CRM Web service, see the "Setting up the Web services" topic in the Microsoft CRM 3.0 Software Development Kit (SDK).