This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815
Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731
Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available