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The Save and Cancel buttons may be missing and sections of the entities form may be inaccessible when you bulk-edit entities records in Microsoft Dynamics CRM 3.0


View products that this article applies to.

Symptoms

When you bulk-edit records in Microsoft Dynamics CRM 3.0, the Save button and the Cancel button may be missing or hidden. Additionally, sections of the entities form may be inaccessible.

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Cause

This problem may occur after a custom tab or a custom label has been added to the entities form.

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Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731 Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 1 and in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

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More information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Keywords: KB910836, kbhotfixserver, kbqfe, kbmbsmigrate, kbbug, kbhotfixrollup

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Article Info
Article ID : 910836
Revision : 5
Created on : 9/19/2007
Published on : 9/19/2007
Exists online : False
Views : 361