To resolve this issue, add the
Due Date field to the activity form:
- Log on to the Microsoft CRM Web client as a Microsoft CRM System Administrator or as a Microsoft CRM System Customizer.
- Click Settings, click Customization, and then click Customize Entities.
- Double-click the appropriate activity type. For example, double-click Task.
- In the Details frame, click Forms and Views, and then click Form.
- Click Add Fields.
- In the Add Fields dialog box, click to select the Due Date check box, and then click OK.
Note The schema name for the Due Date field is scheduledend. - Click Save and Close.
- Click Actions, and then click Publish.
Now when you create a follow-up activity, the Form Assistance is loaded completely.