Symptom 1
You install McAfee VirusScan Enterprise 8.0 or McAfee VirusScan Enterprise 8.0i on Microsoft Exchange Server 2003 or on Microsoft Exchange 2000 Server. When you do this, you may experience the following symptoms:- Incoming mail flow stops.
- You cannot telnet to port 25 on the server that is running
Exchange Server. When you try to telnet to port 25 on the local host, you
receive the following error message: Connecting To localhost...Could not open connection to the host, on port 25: Connect failed
Symptom 2
You install McAfee VirusScan Enterprise 8.0 or McAfee VirusScan Enterprise 8.0i on both nodes in an Exchange Server 2003 or an Exchange 2000 Server clustered environment. When you do this, you may experience the following symptoms:- When you try to fail over a node, all resources come online, except the SMTP service.
- The following event is logged in the Application
log:
Event ID : 1005
Event Category : None
Event Source : MSExchangeCluster
Event Type : Error
Computer : Server_Name
Description : SMTP Virtual Server Instance 1 (Virtual_Server_Name): The IsAlive check for this resource failed. For more information, click http://www.microsoft.com/contentredirect.asp.
Symptom 3
You may see the following in the cluster log on a clustered Exchange Server 2003 computer or on a clustered Exchange 2000 Server computer:00000410.00001290::2007/05/15-14:15:54.966 Microsoft Exchange SMTP Server Instance <SMTP Virtual Server Instance � (EVS1)>: [EXRES]isalive failed in Connect Error Code: 10053. 00000410.00001290::2007/05/15-14:15:54.966 Microsoft Exchange SMTP Server Instance <SMTP Virtual Server Instance � (EVS1)>: [EXRES]DwProtocolCheckIsAlive failed. Will retry in 50 msec.