How to determine whether a printer is affected by this problem
To determine whether a printer is affected by this problem, follow these steps:
1. | Click Start, click Run, type control printers, and then click OK. |
2. | On the File menu, click Server Properties. |
3. | Click the Drivers tab, click the driver for the printer in the Installed printer drivers list, and then click Properties. |
4. | Locate the HPCCLJ1.DLL file. |
If
Dependent File appears in the
Description column next to the HPCCLJ1.DLL file, the printer is affected by this problem.