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The Information Store service may crash unexpectedly in Exchange Server 5.5


View products that this article applies to.

Symptoms

The Information Store service may crash unexpectedly in Microsoft Exchange Server version 5.5.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart Requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other software updates.

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Mdbmsg.dll5.5.2658.35496,40002-Sep-200509:32x86
Store.exe5.5.2658.352,639,12002-Sep-200509:31x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB905497, kbhotfixserver, kbpubtypekc, kbqfe, kbfix, kbbug, kbexchange550presp5fix, kbexchstore

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Article Info
Article ID : 905497
Revision : 4
Created on : 10/26/2006
Published on : 10/26/2006
Exists online : False
Views : 303