An access violation may occur when you use the DiskQuotaControl object on one or more processes simultaneously on a Windows Server 2003-based computer

On a Microsoft Windows Server 2003-based computer, you want to examine the current disk quota usage for each user of a volume. To do this, you use the DiskQuotaControl object on one or more processes simultaneously. When the DiskQuotaControl method is called, an access violation may occur in one or more of the processes, and you may receive the following error message: When you view the error report data, the following error signature information is displayed:

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on your computer.

Restart requirement

You must restart your computer after you apply this hotfix if the dskquota.dll file is being used.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Microsoft Windows Server 2003, x86-based versions with Service Pack 1
Microsoft Windows Server 2003, Itanium-based versions with Service Pack 1
Microsoft Windows Server 2003, x64-based versions

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

The Windows Error Reporting dialog box appears when an error occurs that causes a fatal event in the program. The dialog box includes a button to send the information about the fatal event to Microsoft. Microsoft gathers information about these types of events in a database to try to identify the cause. For more information about the Microsoft Data Collection policy, visit the following Microsoft Web site:

If you have disabled error reporting, you do not receive any visual notification when a fatal event occurs. If you disable error reporting, a Drwtsn32.log file, a User.dmp file, or both files will be created, depending on the system configuration. For more information about disabling error reporting, click the following article numbers to view the articles in the Microsoft Knowledge Base: For more information about the Drwtsn32.log file and about the User.dmp file, click the following article number to view the article in the Microsoft Knowledge Base: Additionally, the following application event log errors are written to the application event log:

Date: Date
Time: Time
Type: Error
User: N/A
Computer: Computer name
Source: SourcePH
Category: None
Event ID: 1000
Description: Faulting application Cscript.exee, version 5.6.0.8515, faulting module Dskquota.dll, version 5.2.3790.0, fault address 0x 000060fe.
For more information, see Help and Support Center at http://support.microsoft.com. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 63 73 63 ure csc 0018: 72 69 70 74 2e 65 78 65 ript.exe 0020: 20 35 2e 36 2e 30 2e 38 5.6.0.8 0028: 35 31 35 20 69 6e 20 64 515 in d 0030: 73 6b 71 75 6f 74 61 2e skquota. 0038: 64 6c 6c 20 35 2e 32 2e dll 5.2. 0040: 33 37 39 30 2e 30 20 61 3790.0 a 0048: 74 20 6f 66 66 73 65 74 t offset 0050: 20 30 30 30 30 36 30 66 000060f 0058: 65 e

Notes

• IT administrators can use the Corporate Error Reporting (CER) tool to manage error reports and error messages that are created by the Windows Error Reporting (WER) client in Microsoft Windows XP, in Microsoft Windows Server 2003, and in error-reporting (ER) clients that are included in other Microsoft programs. If error-reporting clients are configured to work with CER 2.0, error reports are redirected to a CER shared folder instead of being sent to Microsoft.
• If you are using CER, you do not see Event ID 1001.

For more information about Event ID 1000 and about Event ID 1001, visit the following Microsoft Web site: