An updated Storport storage driver (version 5.2.3790.2497) is available for Windows Server 2003

When you use the Microsoft Storport storage driver for your host bus adaptor (HBA) removable storage device in Windows Server 2003, you may experience one or more of the following symptoms:

• When a program, such as Windows Backup, that uses 16-byte and 6-byte command descriptor blocks issues a command, you receive the following Stop error message:
  STOP 0x0000000A
  IRQL_NOT_LESS_OR_EQUAL
• You receive a Stop error when the Multipath I/O (MPIO) Device Specific Module tries to read a SenseBuffer parameter, and the classPnP layer has not allocated a SenseBuffer parameter.
• You receive a Stop error when two devices appear with the same Plug and Play ID.
• You receive a Stop error when an adaptor is removed and when a timer that is requested by the miniport is not canceled.
• An inquiry page 83 compare operation is not performed correctly. This behavior may cause devices to disappear and then to show differently after another scan. This issue may cause data loss because the writes to the original device may fail.
• On a 64-bit system, page 83 data may present itself incorrectly in an input/output control (IOCTL).
• When a SCSI reservation conflict occurs, an IOCTL pass-through may fail without providing failure status.

Update information

An updated Storport storage driver is available for Windows Server 2003 (903081).

Windows Server 2003

The following file is available for download from the Microsoft Download Center:
Download the 903081 package now.

Windows Server 2003 x64 Editions

The following file is available for download from the Microsoft Download Center:
Download the 903081 package now.

Windows Server 2003 Itanium-based Editions

The following file is available for download from the Microsoft Download Center:
Download the 903081 package now.

Windows XP Professional x64 Edition

The following file is available for download from the Microsoft Download Center:
Download the 903081 package now.

Release Date: September 6, 2005

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site: For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site: For more information, click the following article number to view the article in the Microsoft Knowledge Base: