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An unnecessary restore operation may be started on the RAID group when you put a Windows Server 2003-based or Windows XP-based computer in hibernation


View products that this article applies to.

Symptoms

When you put a Microsoft Windows Server 2003-based or Microsoft Windows XP-based computer in hibernation, an unnecessary restore operation may be started on the redundant array of independent disks (RAID) group. You only experience this problem if a Serial Advanced Technology Attachment (SATA) RAID software driver from Silicon Image is used on the computer.

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Resolution

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions
   Date         Time   Version          Size  File name
   -------------------------------------------------------
   06-Oct-2005  00:50  5.2.3790.2542  54,784  Classpnp.sys
Windows Server 2003, 64-bit Itanium-based versions
   Date         Time   Version           Size  File name
   --------------------------------------------------------
   06-Oct-2005  02:52  5.2.3790.2542  161,280  Classpnp.sys
Windows Server 2003, 64-bit x64-based versions
   Date         Time   Version          Size  File name
   -------------------------------------------------------
   06-Oct-2005  02:53  5.2.3790.2542  97,792  Classpnp.sys

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The english version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version          Size  File name
   -------------------------------------------------------
   05-Oct-2005  23:53  5.1.2600.2770  49,536  Classpnp.sys

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Keywords: kbautohotfix, kbwinserv2003sp2fix, kbfix, kbqfe, kbhotfixserver, KB902853

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Article Info
Article ID : 902853
Revision : 5
Created on : 10/9/2011
Published on : 10/9/2011
Exists online : False
Views : 357