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  2. Event ID: 4311 occurs when you upgrade from Windows 2000 Server with Service Pack 4 to Windows Server 2003 with Service Pack 1

Event ID: 4311 occurs when you upgrade from Windows 2000 Server with Service Pack 4 to Windows Server 2003 with Service Pack 1

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Symptoms

When you upgrade from Microsoft Windows 2000 with Service Pack 4 to Microsoft Windows Server 2003 with Service Pack 1, the following error is logged in the System event log:
Event Source: NetBT
Event Category: None
Event ID: 4311
Date: date
Time: time
Type: Error
User: N/A
Computer: computer_name
Description: Initialization failed because the driver device could not be created.
In this scenario, the NetBIOS transport driver works correctly. You do not experience any network connectivity problems.

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Cause

Windows logs this event because a non-zero value is incorrectly returned when Windows detects and references the newly introduced network adaptor. The adaptor is redetected as part of the upgrade process.

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Resolution

In this scenario, you can safely ignore the Error event. The Error event is harmless.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB900965, kbtshoot

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Article Info
Article ID : 900965
Revision : 4
Created on : 6/10/2005
Published on : 6/10/2005
Exists online : False
Views : 492