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Automated System Recovery does not restore the Windows Time service as expected after you back up a Windows Server 2003-based computer


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Symptoms

Consider the following scenario. On a Microsoft Windows Server 2003-based computer, you changed the startup type of the Windows Time service and then used Automated System Recovery to back up the system. After you used Automated System Recovery to recover the system, the Windows Time service was not restored as expected.

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Cause

This problem occurs because the backup utility ignores the Windows Time service if the startup type of the Windows Time service is Manual or Disabled.

Note By default, the startup type for the Windows Time service is Automatic.

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Workaround

To work around this problem, do not modify the startup type of the Windows Time service before you use Automated System Recovery to back up the computer.

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More information

After you use Automated System Recovery to restore the system, you receive a warning message that states that the Windows Time service cannot start. To resolve this problem, follow these steps:
  1. Click Start, click Run, type cmd, and then click OK.
  2. Type w32tm /unregister, and then press ENTER.
  3. Type w32tm /register, and then press ENTER.
These steps will clean up incorrect Window Time service registry keys.

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Keywords: KB900296, kbprb, kbtshoot, kberrmsg, kbbackup

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Article Info
Article ID : 900296
Revision : 3
Created on : 11/1/2006
Published on : 11/1/2006
Exists online : False
Views : 160