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You may not be able to find Microsoft Office files on DFS shares that are located on Windows Server 2003-based or Windows 2000-based computers


View products that this article applies to.

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry

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Symptoms

You save and then close Microsoft Office files that have been replicated by using the Windows NT File Replication service (NTFRS). In this scenario, you may not be able to find these files on Distributed File System (DFS) shares that are located on Microsoft Windows Server 2003-based or Microsoft Windows 2000-based computers.

Note These Office files include .doc files, .xls files, and so on.

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Cause

This problem occurs because of how Office handles temporary files and how NTFRS processes the corresponding changes.

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Resolution

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, set the value of the "aging cache" for NTFRS to five seconds. The default value is three seconds. To do this, follow these steps:
1.Click Start, click Run, type regedit, and then click OK.
2.Locate and then right-click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Services\NtFrs\Parameters
3.Right-click the Changeorder Aging Delay In Seconds entry, and then click Modify.

Note If this entry does not exist, you must create the entry as a REG_DWORD type.
4.Type 5 in the Value data box, and then click OK.
Note Unpredictable results may occur if you set the aging cache to a value that is too high.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB900214, kbprb, kbtshoot

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Article Info
Article ID : 900214
Revision : 4
Created on : 11/1/2006
Published on : 11/1/2006
Exists online : False
Views : 220