The hotfix that is described in Knowledge Base article 831464 is not installed when you install Exchange Server 2003 SP1 in disaster recovery mode on a computer that is running Windows Server 2003

When you install Microsoft Exchange Server 2003 Service Pack 1 (SP1) in disaster recovery mode on a computer that is running Microsoft Windows Server 2003, the hotfix that is described in Microsoft Knowledge Base article 831464 is not installed.

To resolve this issue, use one of the following methods.

Method 1

Install Exchange Server 2003 SP1 in disaster recovery mode. Then, install the hotfix as described in Knowledge Base article 831464.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: Note Because of file dependencies, you must have Windows Server 2003 installed on your computer.

Method 2

Install Windows Server 2003 SP1 on your computer. Windows Server 2003 SP1 contains the hotfix that is described in Knowledge Base article 831464.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: Note You must restart your computer after you install Windows Server 2003 SP1.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The hotfix that is described in Knowledge Base article 831464 resolves a bug where static files are compressed and may become corrupted in Microsoft Internet Information Services (IIS) 6.0. These files may include content from other files on the Web server. This hotfix is important to maintain the regular functions of Exchange Server 2003 components that rely on IIS 6.0.