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You receive an ERROR_MORE_DATA message when you run the Configuration Wizard after you configure the Host Integration Server 2004 service account


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Symptoms

Microsoft Host Integration Server 2004-based server

When you run the Configuration Wizard (ConfigFramework.exe) after you configure the Microsoft Host Integration Server 2004 service account, you receive the following message:

Microsoft Host Integration Server 2004 Configuration Wizard

Unable to verify that the specified account is an Administrator on this computer; however the account may have similar privileges.
Are you sure you want to use this account?


When you click OK in this message, you receive an ERROR_MORE_DATA message. The following is the text of this message:

Microsoft Host Integration Server 2004 Configuration Wizard

More data is available.


In this message, you can click Retry or Cancel. If you click Retry, the message is displayed again. If you click Cancel, the Configuration Wizard performs a rollback operation, and the configuration is not completed.

If the problem occurs while the Configuration Wizard is running in an unattended mode, the Configuration Wizard does not configure the server to run Host Integration Server 2004. The server is not configured because the user account that ConfigFramework.exe is running under must have local administrative rights to configure the server to run Host Integration Server 2004.

Host Integration Server 2004 client

When you interactively start the Configuration Wizard on a Host Integration Server 2004 client, the Configuration Wizard does not display the Choose the type of client deployment page. If the logged-on user is not a member of the Local Administrators security group or if you receive the ERROR_MORE_DATA message, the Configuration Wizard uses the Just me (run as application) deployment option.

If the problem occurs while the Configuration Wizard is running in unattended mode, the Configuration Wizard does not configure the Host Integration Server 2004 client. The client is not configured when the configuration XML file is set up to use one of the following client deployment types:
  • Everyone (run as application)
  • Windows Service
The client is not configured because the user account that ConfigFramework.exe is running under must have local administrative rights to use either of these deployment types. However, the configuration succeeds if the configuration XML file is set up to use the Just me (run as application) client deployment type.

When this problem occurs while you are configuring a Host Integration Server 2004 server or client, information that is similar to the following is logged in the configuration log that the Host Integration Server 2004 Configuration Wizard creates:
[Time Error ConfigHelper] c:\depotsetup\private\common\configwizard\confighelper\confighelper.cpp(887): FAILED hr = 800700ea
[Time Error ConfigHelper] Failed to check if DOMAIN\UserName is a member of Group: Administrators.
[Time Error ConfigHelper] More data is available.
[Time Error ConfigHelper] c:\depotsetup\private\common\configwizard\confighelper\confighelper.cpp(1040): FAILED hr = 800700ea
[Time Error ConfigHelper] Failed to check if DOMAIN\UserName is an administrator on this computer.

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Cause

The Host Integration Server 2004 Configuration Wizard does not correctly handle the scenario that occurs when you receive the ERROR_MORE_DATA message while the wizard is checking to see whether the logged-on user is a member of the local Administrators security group. You receive the ERROR_MORE_DATA message even though the logged-on user is a member of the Local Administrators security group.

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Resolution

To resolve this problem, apply the hotfix that is described in the following Microsoft Knowledge Base article:
892936� FIX: You receive the "The service called SNABASE is not configured in the registry as an SNA service" error message after you start an SNA Server application on a Host Integration Server 2004 Client

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

To apply this hotfix, follow these steps:
  1. Create a file share, and then copy the Host Integration Server 2004 image to the new share.
  2. Replace the existing HISConfig.dll file with the updated HISConfig.dll file that is located in the \MSI\Client\PFiles\system folder.
  3. Install Host Integration Server 2004 from the new file share to apply the hotfix during the initial installation and configuration process.

After you apply the hotfix, you receive the following message if the ERROR_MORE_DATA error occurs while you are configuring the server to run Host Integration Server 2004:
Microsoft Host Integration Server 2004 Configuration Wizard

Unable to verify that the specified account is an Administrator on this computer; however the account may have similar privileges.
Are you sure you want to use this account?
In this case, the configuration process is completed successfully when you click OK.

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Keywords: KB894615, kbprb, kbtshoot

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Article Info
Article ID : 894615
Revision : 2
Created on : 12/4/2007
Published on : 12/4/2007
Exists online : False
Views : 413