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The network interface on a multi-function, composite USB device does not work in Windows Server 2003


View products that this article applies to.

Symptoms

When you use a multi-function, composite USB device that includes a network interface, the network interface does not work in Microsoft Windows Server 2003.

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Cause

This problem may occur if the following conditions are true:
  • The device uses the Microsoft Windows XP inbox driver for the Remote Network Device Interface Specification (RNDIS).
  • The device uses the Interface Association Descriptor (IAD) to describe which interfaces belong to the network adaptor.
The problem occurs because the Usbccgp.sys driver does not configure all interfaces that are defined in the IAD when the driver handles a URB_FUNCTION_SELECT_CONFIGURATION request. The driver configures only the first interface and does not return valid pipe handles for the remaining interfaces.

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Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Windows Server 2003 Service Pack 1 (SP1)

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.


Windows Server 2003, x86-based versions

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   29-Mar-2005  20:15  5.2.3790.2412      32,128  Usbccgp.sys
   25-Feb-2005  03:51  6.1.22.4          371,936  Updspapi.dll     
 
Windows Server 2003, Itanium-based versions

   Date         Time   Version            Size    File name    Platform
   --------------------------------------------------------------------
   31-Mar-2005  22:21  5.2.3790.2412     126,336  Usbccgp.sys
   31-Mar-2005  22:21  6.1.22.4          639,712  Updspapi.dll     IA-64

Windows Server 2003, x64-based versions

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   31-Mar-2005  22:21  5.2.3790.2412      42,752  Usbccgp.sys
   31-Mar-2005  22:21  6.1.22.4          462,560  Updspapi.dll     



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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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More information

For more information about support for the USB Interface Association Descriptor in Windows, visit the following Microsoft Web page: For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbwinserv2003sp2fix, kbbug, kbfix, kbqfe, kbhotfixserver, KB892471

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Article Info
Article ID : 892471
Revision : 10
Created on : 10/11/2007
Published on : 10/11/2007
Exists online : False
Views : 391