Microsoft Windows AntiSpyware (Beta) identifies a program as a spyware threat

Vendor Disputes

If you are the vendor of a product that you believe has been incorrectly classified, or if you have recently updated the behavior of your program, you can contact our research division with your concerns. The first step in this process is to fill out the vendor dispute form located at the following Microsoft Web site: All the required fields in the form must be completed before the Windows AntiSpyware (Beta) research team can initiate an investigation. The research team will confirm the receipt of the completed vendor dispute form through e-mail.
If additional information is required, the research team will request this through e-mail, using the contact information that was provided in the form. As soon as the analysis is completed, the research team will respond to the submitter through e-mail with the results. Telephone calls or other direct inquiries are not accepted. We will make every effort to speed up the process and respond in a timely manner.

Decisions about vendor disputes are based on the characteristics of the programs analyzed, the signature criteria, and the detection technology in Windows AntiSpyware (Beta) as of the date of the analysis. Decisions are subject to change if changes are made to these programs over time or as the signature criteria and detection technology that are employed by Windows AntiSpyware (Beta) changes..

False Positives

If you believe that your program is being mistaken for another program by Windows AntiSpyware (Beta), this may be the case of a false positive. The first step in the process of resolution is to fill out the false positive form located at the following Microsoft Web site: Note that the submitter should be the vendor of the product. Use this form only for circumstances where Windows AntiSpyware (Beta) may have mistakenly identified one software program as another, and not for vendor disputes.