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  2. An unexpected transfer time-out occurs when a still image device sends an IOCTL_SET_TIMEOUT I/O control code to the Usbscan.sys driver in Windows Server 2003 and in Windows XP

An unexpected transfer time-out occurs when a still image device sends an IOCTL_SET_TIMEOUT I/O control code to the Usbscan.sys driver in Windows Server 2003 and in Windows XP

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Symptoms

When a still image (STI) device sends an IOCTL_SET_TIMEOUT I/O control code to the Usbscan.sys driver, and the I/O control has a time-out value that is more than 214 seconds, an unexpected transfer time-out occurs in Microsoft Windows Server 2003 and in Microsoft Windows XP.

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Cause

This problem occurs because of an incorrect calculation of the time-out values in the Usbscan.sys driver.

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Workaround

To work around this problem, use one of the following methods:
  • Use values that are less than 214 seconds for transfer time-out values.
  • Do not send the IOCTL_SET_TIMEOUT I/O control code. By default, the time-out value will be 120 seconds.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB892083, kbprb, kbtshoot

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Article Info
Article ID : 892083
Revision : 2
Created on : 11/22/2005
Published on : 11/22/2005
Exists online : False
Views : 236