Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
This hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1 (SP1).
Restart requirement
You do not have to restart your computer after you apply this hotfix. However, Exchange System Attendant and all its dependent services are restarted.
Hotfix replacement information
This hotfix does not replace any other software updates.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Feb-2005 01:16 6.5.7232.83 3,257,856 Mdbmsg.dll
17-Feb-2005 01:46 6.5.7232.83 5,166,080 Store.exe
Logging level information
After you apply this hotfix, you must set the logging level for public folders to
Medium or to
Maximum. When you do this, the following event is logged in the Application log when a user deletes a public folder:
Event Type: Information
Event Source: MSExchangeIS Public Store
Event Category: General
Event ID: 9682
Description: Folder /Name_of_Public_Folder with folder ID ID_Number was deleted by /o=Exchange_Organization_Name/ou=Exchange_Site_Name/cn=Recipients_Container/cn=User, user account Domain\NTAccount_Name.
To set the logging level for public folders, follow these steps:
- Start Exchange System Manager.
- Expand Servers.
- Right-click Your_Server_Name, and then click Properties.
In this example, Your_Server_Name is the name of the server that is hosting your public folders. - Click the Diagnostics Logging tab.
- In the Services pane, expand MsExchangeIS, and then click Public Folders.
- In the Categories pane, click General.
- Under Logging Level, click Medium or click Maximum, and then click OK.
- Quit Exchange System Manager.