You cannot see all the screen element text if you use the large size (120 DPI) display DPI setting on a Windows Server 2003 Terminal Server

Consider the following scenario. On a Microsoft Windows 2000 Server terminal session, you can increase the display size by changing the display dots per inch (DPI) setting to large size (120 DPI) on the Terminal Server. Text is displayed correctly in the terminal session and in the console session. However, after you change the DPI setting to large size (120 DPI) on a Microsoft Windows Server 2003 terminal session, some of the text for one or more screen elements appears outside the display's viewable area. Therefore, you cannot see all the text for one or more screen elements. For example, after you change the DPI setting to large size (120 DPI), you cannot see the word "My" in the My Computer icon. This symptom does not occur in the Windows Server 2003 console session.

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x86-based versions

Windows Server 2003, Itanium-based versions

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

To change the display DPI setting, follow these steps:

1. Click Start, click Run, type desk.cpl in the Open box, and then click OK.
2. Click the Settings tab.
3. Click Advanced, and then click Large size (120 DPI) in the DPI setting box.
4. Click OK two times.