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  2. You receive a "Setup cannot modify or create the registry entry" error message when you try to start the ISA Server Management tool

You receive a "Setup cannot modify or create the registry entry" error message when you try to start the ISA Server Management tool

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Symptoms

When you try to start the ISA Server Management tool, the ISA Server 2004 Installation Wizard starts but fails. You receive an error message that is similar to the following:
Setup cannot modify or create the registry entry SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
You experience this problem when either of the following conditions is true:
  • You start the ISA Server Management tool by using an account that does not have the required permissions.
  • You start the ISA Server Management tool by using an account that is already a member of the appropriate security groups, but the user's access token does not contain the required groups.

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Workaround

To work around this problem, use one of the following methods:
  • If you start the ISA Server Management tool by using an account that does not have the required permissions, delegate these permissions to the user or add the user to the appropriate security groups.
  • If you start the ISA Server Management tool by using an account is already a member of the appropriate security groups, but the user's access token does not contain the required groups, log the user off. Then, log the user on.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB891233, kbstartprogram, kbpermissions, kbprb, kbfirewall, kbtshoot

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Article Info
Article ID : 891233
Revision : 3
Created on : 12/4/2007
Published on : 12/4/2007
Exists online : False
Views : 231