The Exchange Global Address List may not be available in the Permission dialog box for an e-mail message or for a document in an Office 2003 program

When you try to restrict the permissions of an e-mail message or of a document in a Microsoft Office 2003 program, the Exchange Global Address List may not be available in the Permission dialog box. You restrict permissions by pointing to Permission on the File menu, and then clicking Restrict Permission As.

This issue may occur when you do this on a domain controller that has the Active Directory directory service and Microsoft Exchange Server 2003 installed.

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Information Rights Management (IRM) is a technology that is used by Office 2003 programs. IRM is designed to help individual users and organizations control the distribution and usage of content both inside and outside their organization. The goals of this technology are the following:

• To make sure that licensed users can never accidentally break the policy that is imposed in the content. For example, the program will make it impossible to print unless a user has the Print permission.
• To make sure that users who receive content can only access the content if they have been granted permission.

Before an Office 2003 program can be used to create IRM-protected content, each client computer must have several rights management components installed and configured. If any one of these components is missing, the Read and Change buttons in the Permission dialog box will not be available.

Additionally, there may be a conflict with the MAPI implementation on a computer that may cause an Information Rights Management/Microsoft Windows Rights Management configuration that is not valid. This could cause the Read and Change buttons in the Permission dialog box to not be unavailable.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base: