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You can only access your mailboxes on the domain controller domain when you use Microsoft Windows NT 4.0 if the Exchange server points to a Windows Server 2003-based global catalog server.


View products that this article applies to.

Symptoms


When you use Microsoft Windows NT 4.0, you can only access your mailboxes on the domain controller domain. You cannot access your mailboxes on the Microsoft Exchange server that is in the current forest domain. This problem occurs when all the following conditions are true:
  • The Exchange server is in the Directory Service domain.
  • The Exchange server points to a Microsoft Windows Server 2003-based global catalog server.
  • Mailbox access on the Exchange server is based on a trusted domain.

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Resolution

Service pack information


To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   29-Jan-2005  20:27  5.2.3790.260    1,532,928  Ntdsa.dll        
   29-Jan-2005  20:27  5.2.3790.260       32,768  Ntdsatq.dll      
   29-Jan-2005  00:30  5.2.3790.260       59,392  Ws03res.dll      
Windows Server 2003, Itanium-based versions
   Date         Time   Version            Size    File name        Platform
   ------------------------------------------------------------------------
   29-Jan-2005  04:23  5.2.3790.260    4,057,600  Ntdsa.dll        IA-64
   29-Jan-2005  04:23  5.2.3790.260       82,432  Ntdsatq.dll      IA-64
   28-Jan-2005  08:25  5.2.3790.260       58,880  Ws03res.dll      IA-64
   28-Jan-2005  08:30  5.2.3790.260       59,392  Wws03res.dll     x86

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
This bug was corrected in Windows Server 2003 Service Pack 1.

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Resolution

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB890479, kbqfe, kbHotfixServer, kbwinserv2003presp1fix, kbfix, kbbug, kbautohotfix

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Article Info
Article ID : 890479
Revision : 2
Created on : 10/9/2011
Published on : 10/9/2011
Exists online : False
Views : 296