The Exchange System Manager monitoring tools may incorrectly report that SMTP queues have a critical queue length in Exchange Server 2003

• The SMTP Queues growth period resource indicates a status of Critical: Queue Growth. Additionally, if you have e-mail notifications configured, you receive an e-mail notification that indicates that the outbound SMTP queues are growing and are in an error condition.
• If you view the SMTP queues, you notice that no messages are backed up in the outbound SMTP queues.
• The following event is logged in the Application log on the Exchange computer:

  Event Type: Error
  Event Source: MSExchangeSA
  Event Category: (2)
  Event ID: 9100
  Date: date
  Time: time
  User: N/A
  Computer: computername
  Description: The MAD Monitoring thread was unable to read the queue information, error '0xc00402be'.

  Note This event description may indicate "error '0x80004005'" instead of "error '0xc00402be'."
• The Wbemcore.log file contains information that is similar to the following:

   (<date and time>) : Error 80041002 occured executing queued request
   (<date and time>) : CAsyncReq_GetObjectAsync, Path= Win32_PerfRawData_MSExchangeDSAccess_MSExchangeDSAccessGlobalCounters in namespace root\cimv2\MS_409 using flags 0x0
   (<date and time>) : Core physically unloaded!
   (<date and time>) : Error 1 occured executing queued request
   (<date and time>) : Loading provider(Fri Apr 16 18:56:34 2004) : Error 80041002 occured executing queued request
   (<date and time>) : CAsyncReq_GetObjectAsync, Path= Win32_PerfRawData_MSExchangeActiveSyncNotify_MSExchangeActiveSyncNotifyOmaPush in namespace root\cimv2\MS_409 using flags 0x0
   (<date and time>) : Error 80041002 occured executing queued request
   (<date and time>) : CAsyncReq_GetObjectAsync, Path= Win32_PerfRawData_REORG_RoutingOrganizationObject in namespace root\cimv2\MS_409 using flags 0x0
   (<date and time>) : Error 80041002 occured executing queued request
   (<date and time>) : CAsyncReq_GetObjectAsync, Path= Win32_PerfRawData_RESvc_RoutingService in namespace root\cimv2\MS_409 using flags 0x0
   (<date and time>) : Error 80041002 occured executing queued request
   (<date and time>) : CAsyncReq_GetObjectAsync, Path= Win32_PerfRawData_SDSMTPROUTING_SMTPRouting in namespace root\cimv2\MS_409 using flags 0x0
   (<date and time>) : Core physically unloaded!
   (<date and time>) : Error 1 occured executing queued request
   (<date and time>) : Loading provider(Fri Apr 16 19:31:59 2004) : Core physically unloaded!
   (<date and time>) : FATAL ERROR: Client application provided a mismatched class part!!!!

  Note By default, the Wbemcore.log file is located in the %WINDIR%\System32\Wbem\Logs folder.

Service pack information

Hotfix information

Prerequisites

Restart requirement

Hotfix replacement information

File information

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   06-Feb-2005  04:14  6.5.7232.78     1,605,120  Exwmi.dll      

1. Click Start, click Run, type services.msc, and then click OK.
2. In the Services window, right-click Windows Management Instrumentation, and then click Restart.