Windows 2000
To resolve this problem, obtain Windows 2000 Update Rollup 1 for
Service Pack 4. To obtain this update, visit the following Microsoft Web site:
Note You must install Windows 2000 Service Pack 4 to
deploy Windows 2000 Update Rollup 1 for Service Pack 4.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
Windows 2000 Service Pack 4 (SP4) must be installed to apply this
hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Jun-2004 23:05 5.0.2195.6951 46,352 Basesrv.dll
14-Dec-2004 11:35 0.2.0.2 138,000 Faxui.dll
17-Jun-2004 23:05 5.0.2195.6945 231,184 Gdi32.dll
17-Jun-2004 23:05 5.0.2195.6946 712,464 Kernel32.dll
14-Dec-2004 11:35 5.0.2195.6997 257,296 Localspl.dll
24-Mar-2004 02:17 5.0.2195.6898 37,136 Mf3216.dll
24-Mar-2004 02:17 5.0.2195.6824 54,544 Mpr.dll
17-Jun-2004 23:05 5.0.2195.6928 335,120 Msgina.dll
24-Mar-2004 02:17 5.0.2195.6892 90,264 Rdpwd.sys
02-Dec-2004 14:27 5.0.2195.7004 6,272,512 Sp3res.dll
14-Dec-2004 11:35 5.0.2195.6938 80,144 Spoolss.dll
24-Mar-2004 02:17 5.0.2195.6897 403,216 User32.dll
05-Aug-2003 22:14 5.0.2195.6794 385,808 Userenv.dll
10-Aug-2004 03:51 5.0.2195.6966 1,632,624 Win32k.sys
19-Jun-2003 20:05 5.0.2195.6681 97,040 Win32spl.dll
17-Jun-2004 23:05 5.0.2195.6946 244,496 Winsrv.dll
17-Jun-2004 23:05 5.0.2195.6946 712,464 Kernel32.dll
10-Aug-2004 03:51 5.0.2195.6966 1,632,624 Win32k.sys
17-Jun-2004 23:05 5.0.2195.6946 244,496 Winsrv.dll
Windows Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for
Windows Server 2003.
For more information, click the
following article number to view the article in the Microsoft Knowledge Base:
889100�
How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control
Panel.
Windows Server 2003, Itanium-based versions
Date Time Version Size File name
--------------------------------------------------------------
30-Nov-2004 06:07 5.2.3790.237 860,160 Localspl.dll IA-64
30-Nov-2004 06:07 5.2.3790.220 234,496 Spoolss.dll IA-64
Windows Server 2003, x86-based versions
Date Time Version Size File name
--------------------------------------------------------------
30-Nov-2004 22:17 5.2.3790.237 312,320 Localspl.dll
30-Nov-2004 22:17 5.2.3790.220 81,920 Spoolss.dll