Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.
For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
842532
Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP1 installed or without SP1 installed. However, we have tested this hotfix more extensively on Office 2003 with SP1 than we have on Office 2003 without SP1. If you install this hotfix on a computer that is running Office 2003 without SP1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The French Microsoft Office 2003 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The following is the download information.
Date Time Version Size File name
--------------------------------------------------------------
04-Nov-2004 23:45 5.0.2919.6307 5,379,624 Office2003-kb887965-fra.exe
The following is the Microsoft Windows Installer .msp file information.
Date Time Version Size File name
--------------------------------------------------------------
02-Nov-2004 00:27 289,280 Owci10ff.msp
02-Nov-2004 00:21 95,744 Owci10op.msp
After the hotfix is installed, the French Microsoft Office 2003 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------------
06-Oct-2004 11:50 10.0.6620.0 551,648 Owci10.dll
The French Multilingual User Interface version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The following is the download information.
Date Time Version Size File name
--------------------------------------------------------------
04-Nov-2004 23:45 5.0.2919.6307 5,379,624 Office2003-kb887965-fra.exe
The following is the Microsoft Windows Installer .msp file information.
Date Time Version Size File name
--------------------------------------------------------------
04-Nov-2004 18:58 5,016,576 Framuiff.msp
04-Nov-2004 18:57 302,080 Framuiop.msp
After the hotfix is installed, the French Multilingual User Interface version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------------
24-Jun-2004 05:08 11.0.6361.0 116,424 Contab32.dll
27-Aug-2004 00:47 11.0.6402.0 31,944 Dumpster.dll
27-Aug-2004 00:48 11.0.6402.0 106,696 Emablt32.dll
11-Sep-2004 02:17 11.0.6404.0 214,728 Emsabp32.dll
11-Oct-2004 19:19 11.0.6408.0 703,688 Emsmdb32.dll
27-Aug-2004 00:48 11.0.6402.0 131,784 Emsui32.dll
06-Apr-2004 18:48 11.0.6252.0 845,536 Mapir.dll
30-Aug-2004 13:18 11.0.6400.0 686,816 Msain.dll
29-Oct-2004 22:18 11.0.6410.0 1,357,000 Msmapi32.dll
06-May-2004 20:18 11.0.6352.0 1,911,008 Msointl.dll
27-Aug-2004 00:48 11.0.6402.0 715,976 Mspst32.dll
27-Aug-2004 00:48 11.0.6402.0 653,504 Outex.dll
18-Jun-2004 10:26 11.0.6255.0 3,171,040 Outllibr.dll
06-Oct-2004 11:50 10.0.6620.0 551,648 Owci10.dll
11-Mar-2004 22:02 11.0.6254.0 279,240 Pstprx32.dll
06-May-2004 20:40 11.0.6352.0 943,840 Wwintl.dll
Additional notes:
- For additional information about installing this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site: