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Catalog API requests use the tempdb database instead of the MSCS_CatalogScratch database in Commerce Server 2002


View products that this article applies to.

Symptoms

In Microsoft Commerce Server 2002, some Catalog API requests use the tempdb database instead of the MSCS_CatalogScratch database for temporary storage. This behavior may contribute to additional contention and may affect performance under stress.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size     File name
   -------------------------------------------------------------------
   30-Sep-2004  17:59   11,245  887232.sql
   01-Oct-2004  18:57  177,664  Microsoftcommerceserver2002patch.msp
   01-Oct-2004  18:59    7,680  Microsoftcommerceserver2002unpatch.msp

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

The updated version of the stored procedure that is installed by this hotfix uses the MSCS_CatalogScratch database instead of the tempdb database. The table is created only the first time. Also, the stored procedure has been optimized for when the Catalog database relationships belong to the same catalog.

Installation instructions

  1. Back up the existing stored procedure before you install this hotfix.
  2. Run the hotfix installer. This will replace the Catalogcreate.sql file. Sites that are unpacked in the future will now receive the stored procedure update.
  3. To change the stored procedure in an existing site, follow these steps:
    1. Run SQL Query Analyzer.
    2. Choose the Commerce database that contains the catalog.
    3. On the File menu, click Open.
    4. Locate the 887232.sql script file that is included in the hotfix package.
    5. On the Query menu, click Execute. This updates the stored procedure in the site.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
835984� Contention may occur if only one database file is used for the Commerce MSCS_CatalogScratch database
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates
For more information, visit the following Microsoft Developer Network (MSDN) Web site:

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Keywords: KB887232, kbcommserv2002presp4fix, kbbug, kbfix, kbqfe, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 887232
Revision : 7
Created on : 11/15/2007
Published on : 11/15/2007
Exists online : False
Views : 332