The setup process for hotfixes or security patches stops responding when the MS DTC service is disabled

When the Microsoft Distributed Transaction Coordinator (MS DTC) service is disabled, the setup process for any one of the following updates stops responding on a Microsoft Windows Server 2003-based computer:

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The Software Update Installation Wizard appears to stop responding as it is displaying the Finishing installation dialog box. The Details box shows the following message: For more information about these hotfixes, click the following article numbers to view the articles in the Microsoft Knowledge Base:

To resolve this problem, install the latest COM+ 1.5 Rollup Package for Windows Server 2003, or upgrade to Windows Server 2003 Service Pack 1 (SP1).

Rollup package information

For more information about COM+ 1.5 Rollup Package 6 for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: