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The Exchange 2003 Management Pack Configuration Wizard may crash when the "Message Tracking" option is turned on


View products that this article applies to.

Symptoms

In Microsoft Exchange Server 2003 and in Microsoft Operations Manager (MOM) 2005, if you run Exchange 2003 Management Pack Configuration Wizard when the Message Tracking option is turned on, the Exchange 2003 Management Pack Configuration Wizard may crash.

Additionally, you may receive an "Exception Text" error message that is similar to the following:
System.FormatException: Index (zero based) must be greater than or equal to zero and less than the size of the argument list. at System.Text.StringBuilder.AppendFormat(IFormatProvider provider, String format, Object[] args) at System.String.Format(IFormatProvider provider, String format, Object[] args) at Microsoft.Exchange.ManagementPack.Configuration.ExMPConfigurationEvent.Error(String messageId, String[] inserts) at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServer.ApplyMessageTracking() at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServer.ApplySettings() at Microsoft.Exchange.ManagementPack.Configuration.BackEndServer.ApplySettings() at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServer.ApplyConfiguration() at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServerList.ApplyConfiguration() at Microsoft.Exchange.ManagementPack.Configuration.AdministrativeGroup.ApplyConfiguration() at Microsoft.Exchange.ManagementPack.Configuration.AdministrativeGroupList.ApplyConfiguration() at Microsoft.Exchange.ManagementPack.Configuration.ExMPConfiguration.ApplyConfiguration() at Microsoft.Exchange.ManagementPack.Configuration.ProgressUserControl.Show() at Microsoft.Exchange.ManagementPack.Configuration.WizardShell.nextButton_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

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Resolution

To resolve this issue, install the latest version of Exchange 2003 Management Pack Configuration Wizard.

The following file is available for download from the Microsoft Download Center:

Download the MPConfigApp.exe package now.

For more information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591� How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB886690, kbbug, kbfix, kbqfe, kbexchmonitoring, atdownload

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Article Info
Article ID : 886690
Revision : 5
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 444