FIX: The Discount Wizard in Discount Manager may create incorrect discount values in Commerce Server 2002 Feature Pack 1

In Microsoft Commerce Server 2002 Feature Pack 1, when you use the Discount Wizard in Discount Manager to create a discount and to select one of the six predefined discount types, the discount types are created but the discount value may be incorrect. The following three predefined discounts types may generate incorrect discount values:

• Minimum Purchase Discount
• Buy N, Get 1 Free
• Paired Discount

Note You do not receive an error message when you create the discount. However, when you modify the new discount, the discount value is incorrect.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Commerce Server 2002 Feature Pack 1

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

In Commerce Server 2002 Feature Pack 1, Discount Manager includes the Discount Wizard. This wizard provides 6 predefined discount types. The following three discount types generate incorrect discount values:

• Minimum Purchase Discount
  Offer a reduction on a minimum quantity purchase.
  • Expected: Buy at least three CDs and receive $1 off the price of each CD.
  • Actual: Buy at least three of any product and receive $1 off the price of each CD.
• Buy N, Get 1 Free
  Offer a free gift with a minimum quantity purchase.
  • Expected: Buy five ties, and then receive one free.
  • Actual: Buy five of any product, and then receive one tie free.
• Paired Discount
  Offer a price reduction on a product if another product is purchased.
  • Expected: Buy a bicycle, and then receive a helmet at 15 percent off.
  • Actual: Buy zero bicycles, and then receive a helmet at 15 percent off.

For more information about Commerce Server 2002 Feature Pack 1, visit the following Microsoft Web sites: For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base: