Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "(Standard CD-ROM drives)" or "(Standard disk drives)" appears for the CD-ROM and Disk manufacturer information in the hardware inventory for a Systems Management Server 2003 client

"(Standard CD-ROM drives)" or "(Standard disk drives)" appears for the CD-ROM and Disk manufacturer information in the hardware inventory for a Systems Management Server 2003 client

Symptoms

In a hardware inventory for a Microsoft Systems Management Server (SMS) 2003 client, the CD-ROM and Disk manufacturer information that appears is similar to the following:
  • (Standard CD-ROM drives)
  • (Standard disk drives)
The actual manufacturer information is not included.

↑ Back to the top

Cause

This issue occurs if the Microsoft Windows Management Instrumentation (WMI) provider for the CD-ROM object or for the Disk object does not return information when you query for the manufacturer property.

↑ Back to the top

Workaround

To work around this issue, enable the caption property in the Sms_def.mof file. Frequently, the caption property will contain the manufacturer information. By default, the caption property for CD-ROM objects and for Disk objects is not inventoried.

To enable the inventory of the caption property for CD-ROM objects and for Disk objects, follow these steps:
  1. Click Start, point to Programs, point to Accessories, and then click Notepad.
  2. On the File menu, click Open. Locate and then open the Sms_def.mof file. This file is located in the Drive:\Sms\Inboxes\Clifiles.src\Hinv folder.
  3. Locate the following section of the Sms_def.mof file. 
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("CD-ROM"),
      SMS_Class_ID   ("MICROSOFT|CDROM|1.0") ]

    class Win32_CDROMDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)     ] 
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (FALSE)     ]  
            string     Caption;
  4. For the caption property of the CD-ROM object, change FALSE to TRUE. After you modify the file, this section of the Sms_def.mof file appears as follows. 
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("CD-ROM"),
      SMS_Class_ID   ("MICROSOFT|CDROM|1.0") ]

    class Win32_CDROMDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)     ] 
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (TRUE)     ]  
            string     Caption;
  5. Locate the following section of the Sms_def.mof file. 
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("Disk"),
      SMS_Class_ID   ("MICROSOFT|DISK|1.0") ]

    class Win32_DiskDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)      ]  
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint32     BytesPerSector;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (FALSE)     ]  
            string     Caption;
  6. For the caption property of the Disk object, change FALSE to TRUE. After you modify the file, this section of the Sms_def.mof file appears as follows:
    [ SMS_Report     (TRUE),
      SMS_Group_Name ("Disk"),
      SMS_Class_ID   ("MICROSOFT|DISK|1.0") ]

    class Win32_DiskDrive : SMS_Class_Template
    {
        [SMS_Report (TRUE)      ]  
            uint16     Availability;
        [SMS_Report (FALSE)     ]  
            uint32     BytesPerSector;
        [SMS_Report (FALSE)     ]  
            uint16     Capabilities[];
        [SMS_Report (FALSE)     ]  
            string     CapabilityDescriptions[];
        [SMS_Report (TRUE)     ]  
            string     Caption;
  7. On the File menu, click Save, and then exit Notepad.

↑ Back to the top

More Information

Frequently, manufacturer information is available in the caption property. However, SMS 2003 hardware inventory relies on how the device manufacturer has implemented the WMI provider.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

199318 How SMS uses the Sms_def.mof in hardware inventory

840679 Systems Management Server 2003 clients may not report new hardware inventory data after you modify or extend the Sms_def.mof file

↑ Back to the top

Keywords: kbentirenet, kbtshoot, kbsmsprovider, kbsmsinventory, kbsmsadmin, kbwinservperf, kbmgmtservices, kb

↑ Back to the top

Article Info
Article ID : 886088
Revision : 3
Created on : 3/30/2017
Published on : 3/30/2017
Exists online : False
Views : 123