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FIX: Internet Explorer may stop responding when you set the "display" style for the DIV HTML element to "none"


View products that this article applies to.

Symptoms

After you set the display style for the DIV HTML element to None inside a button onclick function, Windows Internet Explorer stops responding. Additionally, the CPU usage on the computer may increase to 100 percent.

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Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Internet Explorer 6.0 Service Pack 1 (SP1) or Windows Internet Explorer 7.0 installed to apply this hotfix.

Restart information

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Internet Explorer 7 for Windows Server 2003
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll7.0.6000.206783,593,21613-Sep-200717:32x86
Internet Explorer 7 for Windows XP Service Pack 2
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll7.0.6000.206783,593,21618-Sep-200717:55x86
Windows XP Service Pack 2
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll6.0.2900.32133,065,85612-Sep-200716:32x86
Windows Vista
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll7.0.6000.206783,593,21612-Sep-200702:26x86
Mshtml.dll7.0.6000.206785,680,12812-Sep-200703:27x64

Registry information

You must modify the registry to use this hotfix.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply this hotfix, follow these steps:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate the following registry key:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main
  3. Right-click the registry key that you located in step 2, click New, and then click Key.
  4. Type FeatureControl for the name of the new subkey, and then press ENTER.
  5. Right-click the FeatureControl subkey, click New, and then click Key.
  6. Type FEATURE_MOVE_DISPLAYNONE_CARET_KB884534 for the name of the new subkey, and then press ENTER.
  7. Right-click the subkey that you created in step 6, click New, and then click DWORD Value.
  8. Type iexplore.exe, and then press ENTER.
  9. Right-click iexplore.exe, and then click Modify.
  10. In the Value data box, type 00000001, and then click OK.
  11. On the File menu, click Exit to quit Registry Editor.
Note If you install later service packs to resolve this problem, you also have to follow these steps to modify the registry.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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References

For more information about Microsoft Internet Explorer, visit the following Microsoft Web site:

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Keywords: KB884534, kbhotfixserver, kbqfe, kbfix, kbvistasp1fix, kbautohotfix

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Article Info
Article ID : 884534
Revision : 6
Created on : 6/8/2011
Published on : 6/8/2011
Exists online : False
Views : 450