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You receive an "SSO Server failed. The RPC server is unavailable" error message when you try to edit the receive location or the send port in BizTalk Server 2004


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Symptoms

In Microsoft BizTalk Server 2004, when you try to edit the receive location or the send port, you may receive an error message that is similar to the following:
Could not retrieve transport type data for Receive Location 'MySampleReceiveLocation' from config store. Primary SSO Server 'MyServer' failed. The RPC server is unavailable.

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Cause

This behavior may occur if the following two conditions are true:
  • You have previously configured your BizTalk Server to use domain accounts by using the Configuration Framework.
  • Your BizTalk Server-based server is not currently connected to the domain.
Under these conditions, the Single Sign-On (SSO) Service may not start.

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Workaround

To work around this behavior, create a hosts file entry that maps the NetBIOS name of the computer to 127.0.0.1. Typically, the hosts file is located in the C:\Windows\System32\Drivers\Etc\Hosts folder. For example, the following entry in the hosts file maps the NetBIOS name "SomeNetBIOSName" to 127.0.0.1:
127.0.0.1 SomeNetBIOSName
You can use Notepad to open and to edit the hosts file.

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Keywords: KB883372, kbprb, kbbtssso, kbtshoot

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Article Info
Article ID : 883372
Revision : 2
Created on : 9/13/2004
Published on : 9/13/2004
Exists online : False
Views : 433