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The Marketing resource does not display any properties in Commerce Server 2002


View products that this article applies to.

Symptoms

When you view the Marketing resource for a site in Microsoft Commerce Server 2002 Manager, the Marketing resource contains no properties.

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Cause

This problem occurs when you unpack a site from a Commerce Server Site Packager file (.pup) that contains Microsoft Commerce Server 2002 Feature Pack 1 (FP1) properties on a Commerce Server 2002-based computer that does not have Feature Pack 1 installed on it.

Note When you unpack the site, you receive no warning that Feature Pack 1 is not installed.

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Resolution

To resolve this problem, install Commerce Server 2002 Feature Pack 1.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about Commerce Server 2002 Feature Pack 1, visit the following Microsoft Web site:

Steps to reproduce the behavior

1.Install Commerce Server 2002.
2.Install Commerce Server 2002 Service Pack 2 (SP2).
3.Unpack Retail2002.pup.
4.Unpack the FP1.pup package that is located in the \Program Files\FP1\Pup Packages folder on the FP1 CD.
5.Start Commerce Server Manager, expand Site Resources, and then double-click Marketing.

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Keywords: KB883284, kbprb, kbtshoot

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Article Info
Article ID : 883284
Revision : 3
Created on : 11/5/2007
Published on : 11/5/2007
Exists online : False
Views : 417