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[Microsoft][ODBC Microsoft Access 97 Driver] Can't Open Database ('Unknown')

TechKnowledge Content

SYMPTOMS

When launching Integration Manager, you may receive the following error message:
 

[Microsoft][ODBC Microsoft Access 97 Driver] Can't Open database ('Unknown').


This error happens on multiple workstations and on the server.

CAUSE

The IM.mdb file is damaged.

RESOLUTION

Resolution 1 - When you open the IM.mdb file with Access you may receive a similar message about the table being corrupt. When you are prompted to fix the IM.mdb database, click Yes.

Resolution 2 - Repair and compact the IM.mdb. See Knowledge Base Article 867174 about how to compact IM.mdb after purging the log file.



This article was TechKnowledge Document ID: 9942

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Keywords: kb, kbnosurvey, kbMBSPartner, kbMBSMigrate, BemisKB867387

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Article Info
Article ID : 867387
Revision : 1
Created on : 2/28/2017
Published on : 2/28/2017
Exists online : False
Views : 89