Printing an Invoice more than 999 Days Old on an Aged Trial Balance

Issue:

In Payables Management and Receivables Management Setup (Setup|Purchasing or Sales| Payables or Receivables), my largest aging bucket stops at 999 days. We have an invoice in Payables that is over 999 days old and it no longer prints on the Aged Trial Balance. We could possibly run into this situation on the Receivables Aged Trial Balance also. Can we setup a new bucket in Report Writer to include the document on the report?

Resolution:

The system restricts the days old bucket to three digits, with 999 being the largest number. There is no way to create an aging bucket in Report Writer to add onto the report. The only work around in Great Plains would be to void the document (if it is unapplied) and reenter it with a later document date. If the document has something applied to it, apply a 'dummy' credit memo (do not post the dummy credit memo to General Ledger) against the document and move it to history. Then reenter the document with a later document date.





This article was TechKnowledge Document ID: 3369

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