"Permission denied: Microsoft VBScript runtime error '800a0046" When Importing Data Into FRx Forecaster

Issue

Error - "Permission denied: Microsoft VBScript Runtime Error '800a0046" FRxForecaster/Include/WizardHelper.asp, line 1321' occurs when importing data into FRx Forecaster.

Resolution

Examine the path of the WebDir and DBDir folders. To do this, log into Forecaster by using the SYS user and then clicking the company link. Both the WebDir and the DBDir folders should be on the IIS Server. The WebDir folder should have the following path: The DbDir folder should have the following path:If there are multiple companies, set up separate WebDir and DBDir folders for each company. Companies should not share these folders. You should also enable Web sharing for the WebDir folder, and set the read and write permissions for the folder. To do this, follow these steps:

1. In Windows Explorer, right-click the WebDir folder, and then click Sharing and Security. The Properties dialog box opens.
2. Click the Sharing tab.
3. Click to select the Share this Folder option, and then click Permissions.
4. In the Group or user names box, click the target user group.
5. In the Permissions box, click the appropriate check box to enable or to deny each permission. Then click OK.
6. Click the Web Sharing tab.
7. Click to select theShare this Folder option.
8. Repeat steps 4 and 5 on this tab.

Note The DBDir folder should be shared with full control permissions enabled for the frxforecaster user.

This article was TechKnowledge Document ID:27775