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The Lsass.exe process or the Svchost.exe service that hosts the RPCSS may leak memory in Windows Server 2003


View products that this article applies to.

Symptoms

In Microsoft Windows Server 2003, the following problems may occur:
  • The Local Security Authority Service (Lsass.exe) process may leak memory.
  • The Svchost.exe service that hosts the Remote Procedure Call Server Service (RPCSS) may leak memory.
This behavior appears in System Monitor as an increase in the private bytes counter.

Note To monitor the Svchost.exe process that host the RPCSS and the Lsass.exe process, see the Process\Private Bytes and the Process\Virtual Bytes performance counters for each process in System Monitor.

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Cause

This problem occurs when the local procedure call (LPC) fails to correctly clean up the client-side security context cache of items that have expired.

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003 32-bit versions
   Date         Time   Version       Size       File name
   ---------------------------------------------------------
   22-Jun-2004  19:56  5.2.3790.161  1,188,352  Ole32.dll        
   22-Jun-2004  19:56  5.2.3790.185     26,112  Rpcproxy.dll     
   22-Jun-2004  19:56  5.2.3790.185    659,968  Rpcrt4.dll       
   22-Jun-2004  19:56  5.2.3790.161    293,888  Rpcss.dll        
Windows Server 2003 64-bit versions
   Date         Time   Version       Size       File name     Platform
   -------------------------------------------------------------------
   22-Jun-2004  18:57  5.2.3790.161  3,565,056  Ole32.dll     IA-64
   22-Jun-2004  18:57  5.2.3790.185     73,216  Rpcproxy.dll  IA-64
   22-Jun-2004  18:57  5.2.3790.185  2,150,912  Rpcrt4.dll    IA-64
   22-Jun-2004  18:57  5.2.3790.161    686,080  Rpcss.dll     IA-64
   22-Jun-2004  18:57  5.2.3790.161  1,188,352  Wole32.dll    x86
   22-Jun-2004  18:57  5.2.3790.185     26,112  Wrpcproxy.dll x86
   22-Jun-2004  18:57  5.2.3790.185    544,256  Wrpcrt4.dll   x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbwinserv2003presp1fix, kbbug, kbfix, kbprb, KB843554

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Article Info
Article ID : 843554
Revision : 11
Created on : 7/24/2007
Published on : 7/24/2007
Exists online : False
Views : 515