Non-English language reports contain English text after you install Service Pack 2 in ISA Server 2000

If you view a report in Microsoft Internet Security and Acceleration (ISA) Server 2000 after you install ISA Server 2000 Service Pack 2 (SP2), some of the text in that report appears in the English language.

You expect all the report information to be generated in the language that corresponds to the language edition of ISA Server that you are running.

This problem occurs if you install ISA Server 2000 SP2 on a non-English edition of ISA Server 2000.

Hotfix information

The following files are available for download from the Microsoft Download Center:

French:

Download the 843073 package now.

German:

Download the 843073 package now.

Japanese:

Download the 843073 package now.

Spanish:

Download the 843073 package now.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have ISA Server 2000 Service Pack 2 installed to apply this hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The Global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------  
   03-Jun-2004  20:13  3.0.1200.370    2,866,168  Msfpcui.dll      

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Microsoft is researching this problem and will post more information in this article when the information becomes available.

For additional information about ISA Server 2000 SP2, click the following article number to view the article in the Microsoft Knowledge Base: For additional information about ISA Server 2000, visit the following Microsoft Web site: