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Your Windows Server 2003-based computer crashes, and you receive a "Stop 0x00000050" error message


View products that this article applies to.

Symptoms

Your Microsoft Windows Server 2003-based computer crashes, and you receive a stop error message that is similar to the following:
Stop 0x00000050 (parameter1, parameter2, parameter3, parameter4)
PAGE_FAULT_IN_NONPAGED_AREA
You may experience these symptoms if one of the following conditions is true:
  • You are running the Japanese version of Windows Server 2003 or your Windows Server 2003-based computer is configured to use Japanese for non-Unicode programs. The computer unexpectedly crashes when you run a command at the command prompt that contains kanji characters.
  • Your Windows Server 2003-based computer is configured as a print server. The computer unexpectedly crashes when the server processes documents in the print queue.

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Cause

This problem occurs because Windows Server 2003 incorrectly processes the size of the buffer that stores character information.

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Resolution

To resolve this problem, apply the hotfix that is mentioned in the following Microsoft Knowledge Base article:

904779 A Windows Server 2003-based computer stops responding, and you receive a "Stop 0x000000F4" error message

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies To" section.

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More information

For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB842642, kbwinserv2003presp1fix, kbfix, kbbug, kbwinserv2003sp1fix, kbqfe

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Article Info
Article ID : 842642
Revision : 10
Created on : 10/26/2006
Published on : 10/26/2006
Exists online : False
Views : 179